FAQ

FAQ2017-11-15T14:01:11+00:00
I am a supplier: what is the pricing policy?2017-12-13T16:06:36+00:00

feuille  For €70 excl. tax (about 83 $ before tax) per year and per production site, I can access:

  • My self-evaluation by production site
  • Centralised reporting by site and by company
  • The shared results of the companies of my choice
  • An unlimited number of contributors

 

  • Paying one site offers you the possibility to share its results with as many retailers as you wish, it is not necessary to pay several times for a site to be able to share its results with several retailers
I am a distributor: what is the pricing policy?2017-11-15T14:05:50+00:00

feuille  For €1500 excl. tax per year and per production site, I can access:

  • The aggregated results of my suppliers’ self-evaluations
  • Reports by company, by issue, by year, by product category, by type of supplier
  • An unlimited number of users (Purchasing, Quality, CSR)
What is the purpose?2017-06-21T14:05:38+00:00

The initiative, pioneered by ANIA, Coop de France, FCD and FEEF, in partnership with GreenFlex, aims specifically at:

feuille Simplifying the CSR self-evaluation process for suppliers (from micro-enterprise to multinational groups) thanks to a single data entry portal.
feuille Optimising the CSR self-evaluation process to save time for suppliers: a single repository to meet the demands of every distributor when it comes to CSR issues. This project, in line with the repository based on ISO 26000, has been designed in collaboration with suppliers and distributors (user interviews, improvements to the approach, alignment of questions / reality in the field).
feuille Helping to steer the suppliers’ CSR strategy and action plans
feuille Enhancing CSR actions of all actors in the chain

Once the self-evaluation is completed, Valorise offers companies the possibility to:
feuille Receive reports on their CSR approach followed by an updated yearly review
feuille Identify areas for improvement
feuille Share their results with the distributors of their choice.

The Valorise collaborative approach thus bolsters relations between suppliers and distributors. Based on voluntary input, this process aims to promote transparency and progress while acting as a vehicle for meaningful values.

What is the framework used for the self-evaluation?2017-11-22T15:43:47+00:00

To build the system, the four partner federations examined the main tools already used in their own organisations. They then developed a CSR self-evaluation questionnaire, striving to ensure that the tool was simple to use and could be accessed by all companies – including SME and VSME – while covering core issues as set out in the ISO 26000 standard.

Preview the questionnaire before proceeding with your self-assessment.

How is the questionnaire structured?2017-11-22T15:43:28+00:00

The questionnaire consists in 24 criteria, divided into 6 chapters; each of the criteria offers 4 possible evaluation levels, all described in detail.

Preview the questionnaire before proceeding with your self-assessment.

feuille  Chapter 1: Governance
1. Commitment of management and strategic project
2. Operational implementation of social responsibility
3. Relations with stakeholders
4. Organisation of monitoring of regulations and standards
5. Internal and external communication

feuille  Chapter 2: Social
6. Respect for Human Rights
7. Employment and relations employer / staff
8. Working conditions and social protection
9. Social dialogue
10. Health and safety in the workplace
11. Development of human capital and the fight against discrimination

feuille  Chapter 3: Environment
12. Pollution prevention
13. Sustainable use of resources
14. Mitigation of climate change
15. Biodiversity

feuille  Chapter 4: Fair practices
16. The fight against corruption
17. Responsible relations with public authorities
18. Fair competition and respect for intellectual property
19. Responsible purchasing and promotion of social responsibility in the value chain

feuille  Chapter 5: Consumers
20. Consumer protection: health, safety, confidentiality and access to essential services
21. Supporting consumers in transition to responsible consumption
22. Client and consumer satisfaction

feuille  Chapter 6: Community and local development
23. Interaction and solidarity of a company with its region
24. Job creation and skill development

What exactly is Valorise, the CSR self-evaluation web platform?2017-06-22T08:13:35+00:00

Valorise is a web platform aimed at simplifying the transmission of supplier CSR information to their distributor clients.
In practical terms, Valorise helps suppliers conduct a self-evaluation of their CSR activity, based on the ISO 26000 standard, using a 24-question questionnaire.

Valorise is a unique approach to CSR committed to the following:

feuille  Simplification: a single questionnaire simplifies the transmission of CSR information. Suppliers reply to the distributors of their choice via the platform.
feuille  Representation: food and specialised distribution sectors are all stakeholders in the project.
feuille  Digitalisation: a collaborative CSR reference web platform to replace paper questionnaires.
feuille  Innovation: an innovative multi-partner model.

Who is behind the Valorise initiative?2017-06-21T14:58:49+00:00

Valorise: a joint collaborative project between four professional organisations representing suppliers and distributors (ANIA, COOP de France, FCD, FEEF) and a technological business partner (GreenFlex).

feuille ANIA

ANIA (National Association of Food Industries) brings together 19 national sectoral federations and 20 regional associations. ANIA is an important contact for the public authorities, administrations and media with regard to food-based issues. In 2015, it launched a “CSR kit”, designed to help businesses looking to implement a simple and progressive CSR process. Valorise enables them to now promote their CSR initiatives amongst the distributors of their choice.

 

feuille Coop de France

Coop de France offers unified representation for the agricultural cooperative businesses which play an essential role in the French agricultural, agro-industrial and agribusiness economy.

Coop de France in figures:
○ 2600 cooperative businesses (cooperatives, unions and agricultural collectives) + 11,545 CUMA (farming equipment cooperatives),
○ 85.9 billion euros in overall turnover (excluding distributors associations),
○ 40% turnover from French agribusiness,
○ 1 out of 3 food brands is a cooperative,
○ More than 165,000 employees,
○ 3/4 of farmers belong to at least one cooperative,
○ 550 cooperatives committed to organic farming,
○ 74% of the registered offices are located in rural zones,
○ 90% of cooperative businesses are either SME or VSME.

 

feuille FCD

The FCD (French Retail Federation) brings together most mass retail brands, regardless of whether it concerns food or specialised distribution. This sector accounts for 750,000 jobs, over 10 million clients per day, 2131 superstores, 5962 supermarkets, 3952 supermarkets marketing predominantly their own labels, close to 3700 click-and-collect services, approximately 20,000 neighbourhood shops, over 30,000 points of sale for a turnover of around 200 billion euros. The FCD operates especially in the fields of food safety, sustainable development, economic relations (SME, industrials, agricultural sectors) and relations between social partners, and on issues concerning regional planning and commercial urbanism.

 

feuille FEEF

The FEEF (French Federation of Companies and Entrepreneurs) is a Movement and a Business Club that brings together more than 800 independent entrepreneurs. Its purpose is to federate, represent and promote the latter amongst mass retailers, out-of-home caterers, e-commerce and specialised superstores with a view to foster and encourage relations and business dealings. In 2014, the FEEF launched the ENTREPRENEURS+ENGAGÉS label, endorsing French eco-responsible SME. The Valorise self-evaluation form will be of particular use in preparing the CSR audit for those companies looking to join the E+ community.

feuille GreenFlex

An independent company, GreenFlex has been convinced since 2009 that businesses should make a positive contribution to the world’s evolution through their transformation. The group helps to accelerate this transition and reduce environmental and societal costs with a view to tackling the major challenges facing businesses, offering support ranging from developing strategy to taking action for a future of optimal performance, a “Good Future”. GreenFlex’s multi-skilled teams are dedicated to building operational and sustainable solutions every day, based upon five key pillars: the integration of sustainable development into group strategy, the support of productive dialogue with stakeholders, the promotion of responsible products and consumption, the development of energy strategy and performance measures, and the financing of transition and asset management. GreenFlex employs nearly 200 professionals across 14 offices in Europe, with a turnover of more than 230 million euros in 2016. The company has been operating for 7 years, supporting more than 600 customers.

Why create a platform concerning CSR?2017-06-21T15:23:43+00:00

The “Corporate Social Responsibility” (CSR) concept has gradually become a structural principle for corporate action. Cutting across the company, CSR involves all partners and concerns all activities: governance, human rights, working relations and conditions, environment, fair practice, community, local development and issues concerning consumers.
CSR now plays an important role in corporate activities as well as in the relations a company maintains with its stakeholders. This is true as well of distributors with regard to their suppliers; hence a strong call from suppliers to harmonise CSR requirements of distributors.

The consumer is also increasingly aware of the issues surrounding sustainable consumption*:

feuille  In 2014, retailers were found to be the 6th agent of change when it came to sustainable development. Today, they are ranked 4th after companies/brands, the State and private citizens.

feuille  Only 24.7% of consumers consider that companies are honest in their communications regarding their sustainable development initiatives.

feuille  81.6% of the French population expect companies to work on reducing the environmental and social impact of their products.

* Results from the 12th GreenFlex barometer on the French and Responsible Consumption (results in French presented on 30 May 2017)

I am a supplier: why should I do an online self-evaluation in September?2017-06-22T08:20:57+00:00

Thanks to the Valorise platform, you can:

feuille  Take stock of your CSR activity and identify areas for improvement

feuille   Monitor your progress year after year regarding each evaluation criterion

feuille  Use a CSR benchmarking tool common to suppliers and distributors

feuille  Save time by simplifying your CSR reporting to the distributors of your choice

feuille   Highlight your CSR initiatives amongst distributors and show them to be a competitive advantage

I am a federation: why should I get involved in the project?2017-06-22T08:21:23+00:00

Thanks to Valorise, you can:

feuille   Assess the CSR maturity of your members

feuille  Use a CSR benchmarking tool common to suppliers and distributors

feuille  Display the results of your sector in concise consolidated tables

feuille  Participate in a collective initiative that is virtuous and benefits your members

How is the project conducted?2017-10-16T09:10:31+00:00

To ensure the initiative remains in line with the situation in the field, several members of the 4 partner organisations were involved in implementing the project. Companies (industrial and distribution) helped develop the CSR benchmark and then tested it under real conditions.

I am a retailer: why should I get involved in the project?2017-06-22T10:06:56+00:00

Thanks to the Valorise platform, you can:

feuille Assess the CSR maturity of your current and potential suppliers

feuille Use a CSR benchmarking tool common to suppliers and distributors

feuille Save time by grouping together all evaluations on one single platform

feuille Display the results of evaluations in concise consolidated tables

feuille Monitor the progress of each supplier regarding each evaluation criterion

Valorise gives retailers a platform that brings together the CSR evaluations of its supplier database, making it possible to display results in concise consolidated tables.

I am a retailer: how does Valorise membership benefit me?2017-06-22T10:08:58+00:00

Valorise gives retailers a platform that brings together the CSR evaluations of its supplier database, making it possible to display results in concise consolidated tables.

feuille   Consultation of supplier results: summary by supplier, aggregated results, detailed, customised reports, benchmark

feuille  Use of results: highlighting of suppliers CSR best practices, for example

I am a supplier: how do I conduct my self-evaluation?2017-12-13T16:05:40+00:00

The steps of the online CSR self-evaluation:

feuille Registration on the platform

feuille Connection to the Valorise CSR self-evaluation portal

feuille Creation of your sites (services sites or production sites)

  • In the “sites” menu > “new site”
  • One of your collaborator can be in charge of the self assessment of one or several sites. You just need to fill in his email adress, he will receive his own login to login to the platform

feuille  Self-evaluation of production sites (response to the online questionnaire, based on ISO 26000 standard, 24 criteria assessed over 4 levels)

  • Selection of the questionnaire on the home page for a site
  • Answering the questions by choosing one of the 4 levels of self-assessment
  • Adding comments or documents for each question to illustrate the company’s best practices (optional)

feuille Payment

  • In the “sites”
  • Payment of the self-assessment of each site (70 € HT per service or production site) for the current campaign
  • Paying one site offers you the possibility to share its results with as many retailers as you wish, it is not necessary to pay several times for a site to be able to share its results with several retailers

feuille Transmission of results: selection of companies for sharing results and best practices

  • In the “sites” menu > “sharing your results”
  • Selection of the retailers of your choice to share your results
  • When selecting the retailers you wish to share your results with, enter your EAN codes (8 or 13 digits): these codes are essential for the signs that will identify you more easily in their databases
  • Finalizing your self-assessment : transmission of results (sending your results is final, the questionnaire can not be modified afterwards)

feuille Viewing one’s own results

  • Summary by site and by company, benchmarking possible with time

feuille Improvement of the CSR activity

Why sharing examples of EAN codes?2017-12-05T11:05:57+00:00
When selecting the retailers you wish to share your results with, enter your EAN codes (8 or 13 digits):
feuille These codes are essential for the signs that will identify you more easily in their databases
feuille  How to add them?
  • In the Sites> Sharing Results menu: for a site, select all or some of the retailers to whom you want to send your results
  • An EAN field appears: fill in 3 EAN codes per retailer from among all the products you sell him

feuille  How should you proceed if the site only provides one product per retailer ?

  • Enter the same EAN 3 times

feuille  How should you proceed if you want to share the self-assessment of your site with retailers that you are not yet a customer of?

  • Enter 3 times the EAN 00000000
How much time will it take to complete my self-evaluation?2017-10-16T09:19:47+00:00

For this first campaign, solicited suppliers will have until December 15 to conduct their CSR self-evaluation. Distributors are also free to ask their suppliers to conduct their CSR self-evaluation before according to their own strategy. Starting in 2018, campaigns will be longer and suppliers will have more time to carry out their second self-evaluation.

About the first self-evaluation:

feuille Flexibility: you can come back to the portal several times to finish completing the self-evaluation before transmission

feuille Collaboration: you can delegate responsibility for answering specific questions to other staff able to reply more effectively

How long is my subscription to Valorise?2017-11-15T16:47:25+00:00

feuille  The € 70 excl. tax per site is valid for the is valid for the campaign of self-evaluation in progress in 2017 (campaign opened from 13 September to 15 December 2017)

feuille  The invoice issued for each payment is dated in a calendar year (from January 1st to December 31st, 2017)

feuille  From December 15th (closing date of the first Valorise self-evaluation campaign):

  • It will no longer be possible to access and finalize the answers to the questionnaire
  • Consultation of the results will always be accessible until the end of the year and in 2018
  • A benchmark of the average of the self-assessments carried out will be proposed during the first quarter of 2018

feuille  From the first half of 2018

  • A new CSR self-assessment campaign will be launched
  • The 2018 questionnaire will be pre-filled on the basis of the answers already proposed in 2017
  • An application for renewal of the subscription will be proposed: this renewal is not automatic. The payment is made once the CSR self-assessment is updated and validated
When will the second self-evaluation campaign be launched?2018-12-05T09:41:23+00:00

feuille Opening of the second campaign: June 18, 2018

feuille Closing of the Valorise platform (for data entry): December 14, 2018